Exchange Policy

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Exchange Policy

Cats Eye Ltd. is always dedicated to exceeding your expectations.

If you are not satisfied with something you purchased from

to us, you may return it within 7 days of the invoice date, and we

will be happy to exchange or return that item without any

handling costs. The exchange/return policy is subject to the

following terms and conditions:

1. Items must be returned in their original packaging in an

unused state, still bearing tags attached along with the receipt.

We do not bear any responsibility to accept goods that have

been used. Items returned after 7 working days may only be

accepted at our discretion.

2. Returned items must only be exchanged for products

available in stores for the same or a higher price.

(In that case, cash or credit cards may be used.)

difference). There will be no cash refund.

3. If we see that the return is due to some manufacturing defect,

Cats Eye will issue a credit in lieu of a full refund for the product.

note with validity for one year. The credit note may be used to

purchase products of the same value or higher, in which case the

Customers must pay the difference in cash or by credit card.

4. Products can be exchanged at any branch.

5. No exchange or refund on discounted products.

For any suggestions or complaints, please e-mail us at

[email protected]

or call us on these numbers: 01732287393, 01799000444.

Visit our website at www.catseye.com.bd.

Thank You.