• CATS EYE exchange policy allows you to exchange any CATS EYE product purchased online within 07 days of receipt.
  • If any fault is found in the product, in that case the exchange/replace of the product is absolutely FREE of cost. You will only have to make sure that the product is unused and in its original packing condition including its original invoice, condition, tags, and packaging are carefully preserved.
  • To make the exchange request, contact our Customer Services Department at or call us +880 1799000444.
  •  However all exchanges are subject to stock availability. If you choose to exchange an item, our delivery team will deliver the new item to you and simultaneously pick up the original item from you.
  •  Please note, no discounted/special offer item will be exchanged.