Cats Eye redefined 43 years
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Exchange Policy

Cats Eye Ltd. is always committed to meet your satisfaction.

 

1. If only a faulty product was delivered to you mistakenly or there is any size issue,
Then you can exchange your product within a week from any nearby Cats Eye store
if the other sizes are available, please bring the money receipt with you.
Or you can return it via courier service(The cost will be bear by the customer).
 
2. Items must be returned in their original packaging in an
the unused state still bearing tags attached along with the receipt.
We do not bear any responsibility to accept goods that have
been used. Items returned within 7 working days are accepted on
the authenticity of the defective product.
 
3. Returned items must only be exchanged with products
available in the stores which has the same value or higher value
(in which case cash or credit cards may be used for the
difference). No cash refund.
 
4. Products can be exchanged from any branch on product availability.
 
5. No Exchange & No Refund on Discounted Products.
 
For any suggestions or complaints, please e-mail us at
                                      [email protected]
or call us on these numbers - 01732287393.
 
Visit Us at www.catseye.com.bd
 

         Thank You.